Shipping Policy

Orders are processed in 1–2 business days (Monday–Friday, excluding US federal holidays).

Orders placed before 12:00 PM ET on a business day are processed the same day. Orders placed after cut-off, on weekends, or on holidays begin processing the next business day.

Timelines run from the ship date, not the order date. Add 1–2 business days for processing.

We don't publish a flat-rate expedited tier because rush pricing swings widely by destination, weight, and carrier availability. If you need a piece by a specific date, email blyxerllc@gmail.com with your order number, delivery ZIP, and required-by date. We'll quote expedited or overnight service case-by-case — typically $100–$150+ in additional carrier fees depending on urgency and destination.

International shipping is available to select countries. Rates and delivery estimates are calculated at checkout based on destination, weight, and available carrier options.

United States: All 50 states, plus DC, Puerto Rico, and US territories (Guam, US Virgin Islands, American Samoa, Northern Mariana Islands).

International: Canada, Mexico, United Kingdom, EU member states, Switzerland, Norway, Australia, New Zealand, Japan, South Korea, Singapore, Hong Kong, UAE, and Saudi Arabia.

We do not currently ship to: Russia, Belarus, Iran, North Korea, Syria, Cuba, and any destination restricted by US OFAC sanctions. Additional restrictions may apply during checkout — the shipping calculator will indicate if we cannot deliver to your address.

For international orders, import duties, taxes, VAT, and customs clearance fees are the responsibility of the recipient and are collected by your local carrier or postal service on delivery. These charges are set by your country's customs authority and are not included in the order total or shipping cost shown at checkout.

If a package is refused or abandoned at customs, the order is treated as a customer-initiated return and any original shipping costs plus return-to-sender fees will be deducted from the refund.

A tracking number is emailed the moment your parcel is handed to the carrier. You can also track any order at blyxer.com/track using your order number and email.

If your order has not arrived within the estimated window, or arrives damaged, contact us within 14 days of the expected delivery date at blyxerllc@gmail.com and we will make it right. See our FAQ for the exact steps.

Please double-check your shipping address at checkout. We cannot reroute packages once shipped, and re-shipping costs for undeliverable packages returned to us are the customer's responsibility. If you spot a mistake immediately, email us with the subject line "URGENT: ADDRESS CHANGE — [Order Number]".

Questions about a shipment? Email blyxerllc@gmail.com.