Returns, Exchanges & Refunds

We accept returns within 30 days of delivery. Requests submitted after 30 days cannot be processed.

To be eligible, the item must be:

• Unworn and unwashed
• In original condition with all tags still attached
• In its original packaging (dust bag, box, or polybag where applicable)
• Free of odors (fragrance, smoke, pet dander) and visible wear

We reserve the right to refuse a return that arrives in used or damaged condition, or to charge a restocking fee. Refused returns can be shipped back to you at your cost.

• Custom, personalized, or made-to-order pieces
• Items marked "Final Sale" at checkout
• Intimates, swimwear, and pierced jewelry (for hygiene reasons)
• Gift cards and store credit
• Any item damaged by the customer after delivery

Damaged or defective items are always eligible for a full replacement or refund — see below.

Change of mind, sizing, fit: a flat $8 return label fee is deducted from your refund.

Our error (wrong item, defect, damage in transit): we cover the full return shipping cost. No fee is deducted.

International returns: the customer is responsible for return shipping and any duties incurred on the return leg.

1. File a request at blyxer.com/returns/new or reply to your order confirmation email.
2. We review and email a prepaid return label plus instructions within 24 business hours.
3. Drop the parcel with the carrier within 7 days of receiving the label.
4. We inspect the return within 2 business days of receipt and issue the refund.

Items sent back without prior authorization will not be accepted.

The fastest way to exchange an item — for a different size, color, or piece entirely — is:

1. Place a new order for the replacement immediately so it isn't sold out.
2. Start a standard return on the original item.

Prefer a straight swap? Note "EXCHANGE — [new size/color]" in your return request and we'll ship the replacement the day we receive the original at no additional shipping cost.

Once we receive and inspect your return, refunds are issued to the original payment method within 5–7 business days. Depending on your bank or card issuer, it can take an additional 1–2 billing cycles for the refund to appear on your statement.

Prefer store credit? We add a 10% bonus to any refund issued as BLYXER credit. Just note the preference in your return request.

If your order arrived damaged, defective, or incorrect, contact us within 48 hours of delivery at blyxerllc@gmail.com with your order number and clear photos of the item, the box (inside and outside), and the packing slip. We will replace the piece or refund you in full, at no cost to you.

Questions about a return? Email blyxerllc@gmail.com.